Testimonials

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

Amazing, professional and compassionate when handling my cat cremation. Reasonable and fast too.

5 stars
Crystal Coan February 15, 2023

Very professional and kind. They went above and beyond For my grandmother-in-law two years agoFor my grandmother-in-law 2 years ago,And they went above and beyond for my dog Maggie.

5 stars
princessmitsuku April 11, 2022

Dolce’s back at home with Gaddy and Patches. Thanks to Dr. Newcomb Rescued Heart Animal Hospital for having such a caring bedside manner while we said our goodbyes. Preston-Hanley Funeral Homes & Crematory for taking great care of our baby. And thank you to Julie and Tom Pekin Trophy House & Engraved Gifts for the name plate. Thank you to friends and family who have called, texted, and sent cards. Steve and I appreciate everyone for caring for us while we adjust to Dolce not being here with us.

5 stars
Sadie Mae January 10, 2022

We want to thank everyone for the love and support shown at the passing of Barney. He wasn't just a dog to us, he was family. He lived a long, 19+ years, happy life. A special thanks to Buster Hanley & the staff at Preston-Hanley Funeral Homes & Crematory. Barney's back home.

5 stars
Jay Glidewell March 03, 2021

They came and picked up my dog, they were kind and told me they would take care of him. It meant so much to me that they came to my home. 💞

5 stars
Debra Smith May 16, 2019

Thank you for helping us with our beloved Caty Lynn. As a pet parent it was nice to know we could turn to you guys in our time of grieving and knowing that you cared just has much for a pet that you do for a loved one is the most wonderful thing ever. She was part of our lives for 18 years and we will miss her greatly but knowing that we have our baby home with us is comforting. Thank you ❤️

5 stars
Roberta Kelleher Bell July 12, 2022

I lost two of my dogs within a week of each other and they were very helpful in my time of grief. Thank You for the great care of my loved ones. Most people see them as just dogs but, you understood what they mean to my family. They were a big part of my life. When it's time for my last dog to go I will be calling you again. Thank you for caring about my a pets like family.

5 stars
Aiden Taylor March 30, 2022

It is with a great deal of sadness that I have to inform you that my partner Bandit passed away yesterday. He was extremely loyal, loved riding in the squad car, and enjoyed being round the kids at the Creve Coeur schools. As many of you know how faithful and loyal they can be, I wish we could all be like that. I will miss him greatly but home to see him again. Thank you to Preston-Hanley Funeral Home for taking care of Bandit free of charge (which they do for all former police dogs)

5 stars
Mike Button May 04, 2021

Yesterday my tiny little companion of going on 18 years was brought down to you around 1030 for cremation. You called at 4:30 saying he was ready to come home. I cannot thank you enough because the wait to getting them home is one of the worst. Everyone of you down there are so compassionate and amazing and I have told everybody how wonderful you are. You took such great care of my mom almost 2 years ago and her vault was surprisingly in the Chicago cubs Wrigley Field scene. We had no idea that you were going to do that but right there that shows how much you all care and take care of everybody that comes through your door. I was one of those who was given the wrong ashes from Abts several years ago. Then they found my little girl.I have had several cremated in my life and I always question do I really have them. There is no doubt in my mind that The love and respect you show your people that I have my little guy back. I have brought several down there for my daughter and granddaughter to be cremated since and I will never ever go anywhere else. Thank you all so much for everything that you do. You make the heartache that we go through at one of the most difficult times in our life more bearable. Thank you so much. God bless all of you!

5 stars
mikiluvr March 06, 2020

Preston Hanley was absolutely wonderful to us when we lost our family dog, Scooby. We had made arrangements with the vet and with Preston Hanley. However, Scooby did not wait for the date we arranged for. We went to the emergency vet in the evening, and were told by them a service could take him to Preston Hanley for us. But after we left, we had trouble contacting them, and reached out to one of the directors at Preston Hanley (I think it was Bob?) He went above and beyond to make sure Scooby made it to their facility: On an evening. Out of town. When he didn't have to do so. And then called us to let us know when he had arrived back at their facility with Scooby. With the emotions running so high, when we left the emergency vet that night, I had forgotten to get a pawprint from Scooby. Bob made sure we got a pawprint. We feel that Preston Hanley went above and beyond for us to try to give us comfort in a time when we were hurting. Everyone we met was very kind.

5 stars
Jacy Lukehart February 19, 2018